Shipping and Returns
We currently ship within the United States, including Hawaii, Alaska and US Territories. All orders are shipped via UPS. Orders are processed within 1-2 business days. You will receive your order within 2-7 business days.
Please note any order placed after 2:30 PM EST, or on weekends, will be treated as an order placed the following business day. Delivery times may increase during peak order times, such as promotional periods and holidays.
Although we may need to ship your items in separate packages, we will do our best to fit it in as few shipments as possible to reduce waste.
When your package ships, we will send you an email notification with a tracking number.
We are unable to ship orders to P.O. boxes at this time. We sincerely apologize for any inconvenience this may cause. Please feel free to contact us and our support team will do our best to get your order shipped to an alternate address.
Returns and Exchanges
We're confident that you'll be delighted with your purchase. We are dedicated to bringing you the highest quality product, and feeding you like we feed our own family. Every product purchased from our website is backed by our Satisfaction Guarantee.
If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price if you notify us within 30 days of purchase. It's that simple.
In the event an error has occurred with your order or some other issue has arisen, please contact us and we will be more than happy to rectify any issues in a timely manner.
How to Return an Item
Please return items within 30 days of purchase. Items must be returned in original condition with the original packing slip that came with your order. If you do not have your packing slip, please include your name, e-mail address, and phone number. Make sure 'return' and your order number are written legibly on the outside of the package.
Send the package to the return address:
1908 Brands - Returns
3550 Frontier Ave. Unit C1
Boulder, CO 80301
For your protection, please use UPS, FedEx or Insured Parcel Post for shipment. Once the package has been received at our warehouse, a credit for the price of the item and applicable taxes will be applied to your original method of payment. Shipping and handling charges are not refundable unless a result of an error by 1908 Brands.
Questions about Shipping and Returns should be sent to us at firstname.lastname@example.org.